The Court Administration of Latvia has implemented data source integration within its data analytics solution, providing a unified view of court performance indicators, including case flow, adjudication speed, court workload, and personnel data analysis. Continuous maintenance and updating of the solution also ensure that, during the currently ongoing transition in public administration to centralized state financial and personnel systems, the Court Administration does not lose the ability to analyze both current and historical data within a single environment.

The improvements were implemented by IT company Digitex, which has been developing the Court Administration’s analytics environment based on the “Strategy” platform since approximately 2015. Over time, the solution has evolved from a standalone project into a long-term development program that continues to improve alongside changes in court systems, data sources, and analytical needs.

The work of the judicial system is based on a large and diverse volume of data. Information is stored across multiple systems — court information systems, administrative and financial solutions, as well as other data sources. Individually, each of these systems can provide only part of the overall picture, whereas the analytics environment allows these data sets to be consolidated into a unified data warehouse and used for transparent analysis.

This means decision-makers no longer need to rely on fragmented information from various sources. The necessary data is available in a single environment where reports can be created, trends analyzed, and key indicators monitored.

“One of the main benefits is the ability to oversee court operations much more efficiently. The analytics environment makes it possible to see how many cases enter the courts, how many are resolved, the volume of pending cases, how workloads change, and where potential bottlenecks are forming. This provides a highly up-to-date picture of the situation and allows trends to be identified much faster than relying solely on manually compiled information,” explains Anda Kūlupa, Business Intelligence Solutions Project Manager at Digitex.

This is particularly important in an environment where data volumes are measured in millions of records, making it practically impossible for a person to manually gain a comprehensive overview of the situation. The analytics solution helps highlight the most important information and transforms large volumes of data into understandable and actionable insights. As a result, fewer resources are spent on technical and routine tasks, while more attention can be devoted to decision-making and improving work organization.

“Data alone does not create understanding — that happens when different information sources are connected within a unified analytics environment. In the judicial system, this means not only a technological solution, but also mutual trust and clear dialogue between those who develop the solution and those who use it,” says Līga Reinfelde, Head of the International Cooperation and Analytics Division at the Court Administration of Latvia.

Users Can Also Create Their Own Data Views

The solution provides not only pre-prepared reports, but also the possibility for users to analyze data independently according to their own needs. This means there is no need to build every new report from scratch or rely exclusively on external technical support each time.

In practice, this allows specialists and responsible officials at the Court Administration to obtain the information they need more quickly, compare indicators, analyze specific process aspects, and adapt data views to concrete operational needs. Such flexibility is especially important in an environment where information requests and priorities evolve over time.

The ongoing centralization of accounting systems and transition to unified solutions within public administration create a risk of losing analytical continuity, but the implemented improvements prevent this. New data from centralized systems are integrated into the same analytics environment where historical information is stored, ensuring a unified overview even during periods of transition.

This is important because institutions need not only to see the current situation, but also to compare it with previous periods and evaluate changes over time.

In the latest development phase, the solution integrated data from new centralized financial, personnel, and ERP (Enterprise Resource Planning) systems, while preserving historical information from previous platforms. This ensures continuity during a period of significant systemic change in public administration, while still providing institutions with a complete and comparable overview of their processes.

“Such continuity can only be ensured through targeted work with diverse and large-scale data sources, where both their integration and the chosen analytics platform play a crucial role. Within this project, Digitex has developed deep expertise in business intelligence solutions, particularly in working with the ‘Strategy’ platform, which makes it possible to maintain a unified and comparable view of data even during major systemic transformations,” explains Jānis Buņķis, Business Intelligence Solutions Developer at Digitex.

The data analytics solution within the Court Administration is not intended solely for reflecting the current situation. It also creates a foundation for broader evaluation of workload, work organization, and resource management.

This approach is significant because business intelligence tools in public administration are no longer used only for producing static reports. They are becoming instruments that help organizations better understand processes, identify trends, and make more informed decisions.

Public Court Data Portal Also Available to Society

Part of this analytics infrastructure is also visible in the public Court Data Portal, where statistical information about court operations in Latvia is available. The portal allows users to view data on case volumes, case categories, adjudication timelines, and other court performance trends.

These public data are based on the same data infrastructure used in the internal analytics environment, only in anonymized and publicly secure form. This means the developed data environment benefits not only the Court Administration itself, but also journalists, researchers, students, and other interested parties who require reliable and structured data about the judicial system.

At the same time, the public portal is maintained as a living tool that is continuously supplemented and developed in accordance with the needs of the Court Administration and the evolution of data.

Although the direct beneficiary of these improvements is the Court Administration and the judicial system’s management level, society also benefits indirectly. If institutions have more transparent data, a greater ability to identify workload problems in time, and spend less time on manual work, this helps improve process efficiency in the long term.

The analytics solution itself does not replace court administration or automatically solve all systemic problems. However, it provides a significant prerequisite for more effective governance — the ability to see situations more clearly, react more promptly, and base decisions on data rather than assumptions.