Estonia

Agency: Telia’s fast internet campaign violates consumer rights

January 23, 2025

A campaign run by internet provider Telia which automatically upgrades customers to faster and more expensive packages violates consumer rights, according to the Consumer Protection and Technical Regulatory Authority (TTJA). [..]

Lithuania

Lietuvos bankas: updated supervisory policy focuses on consumers and financial market participants

January 8, 2025

The updated Financial Market Supervision Policy of Lietuvos bankas is to enter into force on 1 January 2025. It highlights the key principles, reflects the latest practices and recommendations of [..]

Latvia

Bite Latvija will automatically block calls from phone scammers

May 28, 2024

Mobile operator Bite Latvija will automatically block calls from phone scammers, the company’s representatives told LETA. The company points out that the anti-call scam solution will allow blocking calls disguised [..]

Estonia

Scammers once again defraud people out of thousands of euros in Estonia

May 6, 2024

The East Prefecture of the Estonian Police and Border Guard Board are investigating cases that once again saw people scammed out of thousands of euros by fraudsters. On May 2, [..]

Lithuania

Lithuanian govt in favor of obliging banks to also provide fixed-rate loans

May 3, 2024

The Lithuanian government on Friday agreed to oblige financial institutions to provide consumers with a real opportunity to choose the type of credit interest rates and to get loans with [..]

Lithuania

8 out of 10 people in Lithuania would back ban on gambling advertising

April 11, 2024

Eight out of ten people in Lithuania would support a total ban on gambling advertising in Lithuania, according to a Baltijos Tyrimai poll for the public broadcaster LRT, published on [..]

Europe

Stopping greenwashing: how the EU regulates green claims

January 22, 2024

The EU aims to put an end to greenwashing, when companies claim to be greener than they are, and provide more information to consumers on the durability of products they [..]

Estonia

Estonian Banking Association: People have lost nearly EUR 5 mln to scams this year

October 20, 2023

The Estonian Banking Association announced that more than 800 people have fallen victim to fraud and lost almost five million euros in the first nine months of this year. With [..]

Europe

Better protection for consumers against damages by defective products

October 10, 2023

The new rules would ensure victims get fair compensation when defective products, including digital or refurbished products, cause them physical and psychological harm. With 33 votes in favour, 2 against [..]

Estonia

Estonia: Investment scammers steal nearly EUR 13,000 from Saaremaa woman

October 5, 2023

A woman residing on Estonia’s large western Saaremaa island has fallen victim to an investment scam, suffering a financial setback of nearly 13,000 euros. On Wednesday, the police began investigating [..]