Estonia’s new ID cards a major headache for notaries

Office of a notary public in Tallinn. Photo is illustrative. Source: Eesti Meedia/Scanpix

The Chamber of Notaries is demanding that the Information System Authority (RIA) immediately provide a solution to technical problems with new ID cards that have caused major disruptions for notaries carrying out their duties.

Notaries in Estonia find themselves in serious difficulty as significant technical problems have emerged when carrying out transactions with the new ID cards. In a letter sent to Information System Authority (RIA) Director General Joonas Heiter, Chamber of Notaries Executive Director Kaidi Lippus said a solution to the issue must be found immediately.

According to Lippus, since the introduction of the new ID cards, notaries have faced obstacles in using the daily and mandatory information systems and registers required for their work. Problems have arisen both when logging into information systems and registers and when providing digital signatures, she noted.

“At present, to our knowledge, there are still problems with the use of the e-notary information system and the Population Register,” Lippus added.

More specifically, users of the new ID cards are unable to provide digital signatures in the e-notary information system. In order to access the system, users have had to carry out a time-consuming and complicated configuration together with IT support.

Read more: ERR.EE

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