The Estonian Language Board and the Tallinn Municipal Police (MuPo) have found that app-based taxi drivers continue to have poor Estonian language skills. While Bolt requires drivers to pass a language test, the company acknowledges that drivers may not always complete the tests themselves.
Complaints about app-based taxi drivers’ lack of Estonian language skills have been made for years, Thursday’s “Aktuaalne kaamera” reported.
In an attempt to fix the problem, over the last four months, Bolt has required all drivers to take a language test to prove they can speak B1 level Estonian. This should ensure drivers can hold basic conversations.
But not all drivers meet the requirements.
Both the Language Board and the MuPo are concerned about the issue. The two agencies have conducted hundreds of inspections of taxi drivers over the past year, and the problem only exists among app-based drivers.
More read: ERR.EE